YQ
Yonela Q

1 reviews | Active since Sept 2016

09 May 2019, 19:12

Dishonesty and bad service from the store

They delivered incorrect size of mattress last week Saturday, I called the same day and I was advised that they don’t have the size of the mattress of my bed but they will get same from Kenilworth. Yesterday I went to the store and I spoke to Allan who advised that I’d be contacted today but that did not happen until I called them at 14:35 and I was told that the delivery is going to be made today later.

I received a call from the store at past three confirming that I’ll get my mattress today. It is now 19:10 but I haven’t been contacted. I informed them about a trip that I’d be taking hence I wanted to resolve this before I could leave the province. It’s almost a week since I bought the Mattress

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