Disgusting Customer Service

Decofurn in Kenilworth Cape town. Such a terrible service. I have requested a quote for office equipment and when i called to request the quote to be emailed to me they said they have only to find out they had the email address incorrectly therefore i gave them a suggestion that i email them and they just revert back to the email with the quote. i waited for 4 hours and still no quote was emailed. i took a drive to the store and the cashier first said she did not get may email and then said they were busy with customers therefore indicating that she did not even look at the email i sent her and i told her i am also a customer.

Really their service is terribly disgusting. We ordered the furniture with my colleagues and they advised that delivery will be made on the tuesday and tuesday i had to call them to find out what time they will deliver and the girl said she will speak to her manager and give me a call back again i waited for about 4 hours then i called her back just for her to tell me that they do not have all the furniture in store and the delay was caused by another branch for claiming the money because i always buy with them. so they eventually delivered half of the furniture and mentioned that the rest of the furniture will be delivered on Thursday.