Disatisfied customer

Decofurn Fourways service has been my worst experience in recent memory.

Bought items on 28/02/2018. Items were said to be delivered within 4 to 7 working days. During that time there is no update of delays until the last day of the delivery. I have called them numerous times, only getting my calls answered 5% of the time. I have a suspicion they ignore some calls because I tried calling right after I got a call notification that their phone was busy. (This has been my main concern as there is no constructive engagement with the customer).

I am still trying to contact the Fourways office and there's still no answer. Why have a contact number if you're not going to pick up?

Each time my call has been answered they asked me for my numbers so that they can get back to me. I have had no update whatsoever after their promise to get back to me.

I only rated the service 1 star because I could not write a comment unless there is a star. Otherwise the service deserves no star to be honest.