Disappointed in their service

Really disappointed in their service especially since I’m a loyal customer. Bought a oak & white tv unit from the store and was only told a week later that they won’t be making it anymore at all so I should pick another one. Since I specifically wanted that particular color I saw one that was R400 more. They didn’t have any other ones in the same price range in the color I want & they didn’t even apologize, give me a discount or give it to me at not extra cost like other companies have previously done for me due to the fact that it was their fault. What a disappointment especially because I bought 5 other items the same day as well.