Disappointed at the service

I would just like to Express my absolute disappointment with decofern fourways brunch to be exact. I purchased a coffee table on the 06th of may 2018, I was advised by a sales consultant that I should pay cash for it at that time and they send me an SMS by Thursday the 10th to come and collect the table. Well the 10th came and went I didn't get any SMS but the stupid promo SMSs from you guys. I then called the store on Sunday the 13th, spoke to a very rude lady who asked me if I wasn't told in store that orders take 7 working days, well I told her I didn't know and dropped the call. Now to be precise the 15th of may should be the 7th working day. I still didn't get any SMS to come and collect the table. I then called the store again on Friday. Spoke to a guy that told me the truck with the table will only get to the store on Monday the 21st, the guy i spoke to was John, I asked him to speak to a manager or supervisor and he advised that there was no supervisor at the store on that time, I asked how was that possible, and I requested to be transferred to the headquarters , my call was dropped. I called again and because they saw I saw serious and persistent they gave yasmin the phone, shes the suppose manager at the fourways brunch, I spoke to her and asked her to either refund my money or make sure that the coffee table is delivered to me because I will not go to the shop anymore as they have failed to maintain and keep the promise to me. She advised that for sure I will get the SMS by Monday. I'm writing this review with such disappointment of both stuff and manager of fourways decofern. Other consumers must be aware of this as well.