Delivery nightmare...

I ordered a pedestal online and had the worst delivery experience ever. I order a lot on line and most companies makes the deliveries so painless. They send you an sms on the day of the delivery and if they don't do the delivery they arrange for another day. With decofurn you have to first be hounded by the driver and the person in the despatch. I counted I had 8 missed calls the day before they were going to do the delivery. Then you also still have to make sure on the day of the delivery you answer the call from the idiotic courier otherwise they don't deliver then you have to wait till the next day and I had made arrangements for someone to be at home. Does decofurn not consider that ppl are busy. I happened to come out of a night shift and needed to sleep. What about people who are at work and are not able to take the call from the courier but they have someone at home waiting for the delivery. So I called the despatch and spoke to someone named Bernie who made me feel like I had just committed the worst offence by not answering the phone and that now I needed to wait till the next day. Eventually 2 days later they delivered the item this after I insisted they do the delivery at a specific time. The courier or delivery team they using sucks at their job. When I called the delivery guy named Yusuf he couldn't even be bothered to check and say my name properly and almost ended up wasting my time again. One of the worst experiences I've had with an online delivery. To me this only shows that decofurn has a long way to go to perfect their online shopping experience. I'm not sure if I'll order from them again or even recommend them to family and friends.