Delayed delivery and with no communication

Terrible experience, I placed my order online, they took my money and did not update me on delivery, a week later, I contacted one of their agents who told me my order was canceled, while I did not cancel my order. I called the call centre and was told one of the items I bought was unavailable and they could not ship the rest of of order without me paying extra for delivery and my order would still take another week to arrive. Worse they did not even bother with my order being delayed and I had to contact multiple people from their side to find out what was happening. I am entertainment guests this weekend in my new apartment and because of Deco furniture my place will be incomplete by the time my guests arrive.