Decofurn - Worst service of my life

Must be the worst experience i have ever had with any company. I placed an Online order in March, i received my essential items during the lockdown period and since then the rest of my order has just gone completely SOUTH. I have phoned numerous times, everyone kept on promising me that they will get back to me, to date, not 1 staff member phoned me back, i have spoken to a Pule, a JP, and I cant even remember the rest. When i phone the call centre i hand on for so long, that my calls get cut and if i eventually get through to someone they cant assist me, or let me hold on the line for 30 minutes plus. I was phoned on several occasions by the distribution department asking me if i am home for them to do my delivery and noone shows up on 3 different occasions, when i follow up, i am informed that something went wrong at the warehouse, blah blah blah. eventually i found out that the wrong colour drawer set was send from Cape Town to Silver Lakes and it was just something that needed to be corrected on the system which shouldnt take longer than 7 days.... well we on the 4th week now. Extremely dissappointed customer.