Decofurn Supervisor in Capetown is unprofessional and doesn't want to return defective stock without handling fees

Reference: Damage Request ID:{86557}

Decofurn, is this the way you do business, i have lodged a complaint about a defected table a week ago, spent R100s of rands, spoke to Michelle @ Decofurn Furniture , submitted my queries, and to return defective chairs, today the manager passes messages through the customer care lady, she has no decency to answer my phone and after waiting 30mins, she drops the call,

This lady must be fired, i think that you must refund my money and come take all your unprofessional furniture and i am not paying any handling fees, how are supposed to test your poor quality of without opening the product.

Answers must come from this supervisor lady that barks from behind the scenes

Tel: ***