Decofurn Nothing, a bunch of *******!

We came into the Northriding Decofurn branch 16/03/2019. We ordered and paid for 1xLima TV/Plasma unit 150cm and 1x Tina TV/Plasma unit 120cm from a **** named Steward. While making this purchase he told us that one of the units was in their warehouse and another one was at another branch but not to worry, he will get it delivered to this branch and we can come pick them both up the following weekend 23/03/2019. He also said that we need to make sure to pick it up this weekend as leaving it longer will cause further warehouse storage costs. Decofurn never called to confirm delivery. When we called to find out what was happening and when we could collect as we had organized a bakkie to pick our order, up as per our instructions from Stewart. Only to find out that he had not made arrangements for the 1 unit from the other branch to be delivered and on top of that, the unit that was in their store room was no longer available. So basically they sold our unit after we had paid for it?!?!? The we got hold of the branch manager who said he would make Stewart sort out a solution and make sure our units were delivered to us TODAY. And here we sit, no phone call, no delivery BUT Decofurn still has our money. This branch manager also said that Stewart would also be getting a written warning and he promised to send proof of said warning. This has not been sent through. So bottom line Decofurn Northriding has basically ****** our money, not fulfilled on their side of this contract or deal and on top of that could not give two rocks about their customer service or their customers.