Decofurn no thanks!!

I am absolutely disgusted with the level of customer service I have received from the decofurn silverlakes branch. At first I thought the sales lacked training on customer service but I have realized that the manager himself cannot follow the simple rules of how to get back to their customers. I have been waiting 1 whole month for a follow up call, that was promised would be done the following day after a item of my order was sold after waiting 1 month for it. Imagine my absolute horror when I have been waiting 2 months for 1 piece of 4 items I had ordered and paid for. I generally don't post things like this online but I am highly unsatisfied with the level of service that I have received and at the point where I will not recommend anyone to the silverlakes branch. If you want poor service and a company that could not care about customer satisfaction and only about the sales, then be my guest and enjoy an unpleasant shopping spree at your local decofurn. I wonder how quick they will assist when I step foot into their store with a very unfriendly energy to match my absolute disappointment for a store that hold so much potential. Maybe a change in management or atleast a change of attitude is needed in the branch.