DECOFURN FOURWAYS - Dissatisfied Customer

I am disappointed with the service received from Decofurn Fourways, I visited the store and found a lounge set that I was interested to buy so I took a picture to show my family, the following week when I went to pay for the same lounge set, I knew what I wanted and I called a salesperson and show her the lounge set that I wanted to pay for and she told that she will check if they have stock, she checked and advised me that they did not have stock and and will check with her Manager. She then came back saying that they will get stock from another branch by Tuesday. Nevertheless before that I paid a deposit of R200 for an ottoman and did not want it and wanted to use that amount towards my purchase. I just looked at the invoice to check that the R200 was included. When I came home and checked my receipt, I see I was charged R13999 although my pic showed R12499 and when I called and queried, I was told that was the price. I even called the Call Centre with no satisfaction. I recall the 1st time when I took the pic, another sales person was there and when I asked her when will they have a sale, she advised she does not know and even advised that they have many lounge sets like that in stock. Please would like my difference to be refunded and note that I still do not have my lounge set as yet and no follow-ups by any staff members were made. This is not how one does business nor is this good customer service.