Decofurn Fourways

I placed an order on the 18th April with a payment of approximately 40% , made the last payment the following day on the 19th April. Which would have surely reflected no later than the 21st April. I was told that they do not have stock, and that the stock will be available on the 22nd April. I paid for everything, assembly and delivery.

However, to this date no one has bothered to contact me to arrange delivery of my product, or at least update me on the reason for delays. There has been no communication whatsoever from the store.

I’m very disappointed and quite upset.

Had it been communicated to me that delivery will take up to 2 weeks from the date of the payment reflecting on their bank statement, I would not be this upset. Or had the store contacted me to advise, but there has not been any attempts whatsoever.

Now I want a refund, and I certainly hope no one is going to tell me about an admin fee or anything to that effect because I will lose it.