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Onkemetse T

1 reviews | Active since May 2013

04 Oct 2016, 08:02

Decofurn Factory Shop - Greenstone

<p>I bought a corner couch last year, sometime last month I noticed the corner piece had a problem with the back rest clip. I called in and was advised to send email with detailed problem.</p> <p> </p> <p>My email was responded to within 10 minutes after sending it by Lizzy Chuene. I took it in on Sunday 25th and Lizzy kept me updated of the developments and my corner piece was sorted out and ready for collection by Friday 29 September 2016.</p> <p> </p> <p>Lizzy Chuene made it all happen for me, she was professional throughout our interaction and ensured my need/s were met and satisfied.</p> <p> </p> <p>Thank you Lizzy Chuene and kindly keep up the excellent service. I'm honoured and proud with your service my sister.</p>

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Replies (1)
Decofurn Factory Shop
Decofurn Factory Shop's reply04 Oct 2016, 08:42
Official

Hi There, we would like to thank you very much for the positive feedback. We always strive to improve our customer service and really appreciate your feedback. We will certainly pass this on to Lizzy.

Thanks & Kind Regards

Decofurn