NE
Nicky E

1 reviews | Active since Dec 2013

11 Aug 2020, 19:19

Decofurn dont have enough stock and earn interest on peoples money

The service I have received from Decofurn has been absolutely shocking. I have placed two orders - one which I placed in store and one on the internet. With both orders I would email, I would ring, I would email again and I would ring and received no service. With the second order - they did not have some of the furniture and it was only because I contacted them that I realized there was a problem. Two of the chairs were only going to be available in September? No one phoned me and after 5 phone calls and numerous emails they refunded me for the 2 chairs they could not provide. Still the balance of the order took much longer than they said it should. When I eventually got the order - the one item was incorrect. Again I emailed I phoned and again no service and I still don't have the correct order. Their product are great but I would never order from them again.

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