Decofurn Disgusting Service

I went into Decofurn Northriding and placed an order for a desk and office chair for my 7 year old son on 29 Jan 2021. I was told it would take 10-15 days. On 23 FEBRUARY I was notified my desk was there. When I called, I was told the chair was still on it's way. So I asked if both pieces could be assembled as I am a single mum and cannot get it done at home. I was asked to pay, i made an eft payment ON the 23rd but was told by Stuart it would take a week because the assembler had old stock to get out. I agreed. A weekend a half later I called to make arrangements to have it picked up. Thomas, the manager says it has not been assembled, can I give him 2 days. I said no problem I will have it picked on Friday4 days later. I paid R300 fod pvt delivery only for it to arrive in boxes. I had called Thomas on 5th March and he said someone would pick up and sort it out. I have yet to hear from Thomas, having called twice today 8th March Honestly disgusting service