Decofurn Decofurn Decofurn

Before knowing it would land me in this situation I placed an order on your website (18/07/2020) thinking Decofurn was a reputable brand with good employees. The order was confirmed and I was under the impression it would take 3-5 business days to be delivered. If only.

Only on the 25 July did someone from Decofurn finally contact me to say, not that my order was ready to be delivered but, that some items that the website said were in stock were in fact not. I confirmed that it would be okay if the two chairs were swopped out for another two. And that I would get reimbursed for the TV cabinet that wasn't in stock.

30 of July got another call (not to say thank you for using this 'great' product and that my delivery was there) only to say "oh another thing the website allowed you to order was in fact not in stock. But it now your items wil definetely be there by Saturday"

Now it is two weeks after I placed the order. I still have not recieved anything or my refund for all the items that weren't in stock. There really should be some accountability regarding how badly you guys are operating.