DECOFURN DECEIT TO GAIN A DALE

My elderly mother and myself went to get a leather recliner. It cost more than R2400. Was never told that it would crinkle thinner than tissue paper and springs would jump out. When I took them photographs I would have thought that someone would at least be sent to have a look but instead was told to email pics and they would see if head office would consider my complaint. They never explained what bond leather is either. It looks absolutely disgusting like the skin of a 120 yr old person and patches where peeling off.