Decofurn Bad Service

Had the worst experience with Decofurn in Centurion. We ordered a bed and matress on 9/12. They did not have the bed in stock and immediately ordered it. The only thing we asked was that it be delivered before 22/12. A note was made of the delivery date. By 20/12 we had heard nothing so I phoned. " The trucks were delayed for some reason, could come in 21/12 or 22/12. So I phoned again on 21/12. The man was quite rude and did not bother to even check my order on the system saying "truck just arrived, cannot tell you when we'll deliver". Phoned again this morning as it is 22/12. They store refuses to answer when I phone from my number but immediately answers when phoned from another number. I just wanted a straight answer on when they would deliver. My boyfriend now went to the shop where they were so rude to him and he had to go to the warehouse himself to sort out delivery, which we paid R300 for and we live in a 5km radius of the store. Now they tell him there's an assembly fee. Nobody said anything about assembly when we bought it and the website also does not say anything about it. What a disappointment... NEVER recommending this store to anyone ever again. Worst service ever...