1 reviews | Active since May 2013
Decocurn is a joke and shouldnt be in the service industry or any for that matter
Gave 1 rating cos zero is not an option. I think everyone knows how chaotic and terrible the service at decocurn is. But being a price sensitive market in general they get customers, ever though their products are cheap in quality and ugly. I was that person for a while. I received some ad from them and checked out their latest and thought styling improved IL go check them out.
I will never shop there again. Guys I know price is the reason, but when they ***** your time and their service has gotten worse it's not worth that. I would say rather save and pay a bit more for service. I waited 40 mins to get into their randburg store. I checked online and called to make sure they have stock and were serving during covid as I needed an office chair. We waited in the sun. No one controls the crowd and no one practiced social distancing. We eventually get into the store and everyone is on top of each other. Not sure what the point of allowing certain people i. At a point I counted 25 in a small space. No one and I mean no was there to help. I normally leave a store with that service, only stuck around cos I waited for so long and I came from the north for this. There were 3 people trying to help 20 some odd, therefore the long queues. They all weren't helpful. Everytime I saw someone free and asked for assistance even though I was in the store for another 30 mins they said they busy and I knew exactly what I wanted. Eventually I see one sales lady cos I went to her 4times for help. She said they dont have stock. That's the worst. Then lady said she will order I said okay, and must I go to court llections to pick up she said no she ordering from CT and it will take 7days. This is after I was asking questions. Else I would have ordered and regretted yet again cos I wouldn't have knoen better. I asked if they deliver she said no. I aske did u ordered was I to come back and wait in this queue she said yes I stormed out, regretting how I wasted my day, risked the covid chances and had to deal with this incompetence. It was terrible and I had a headache at the end of it. Writing this and recollecting the morning as given me another headache. Save yourself the trouble.
Their business won't and shouldn't survive cos it's painful to customers and clearly they aren't agile enough to deal to situations like covid.
Worst. Even pnp service better and they don't have service
