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I went to Decofurn on the 23rd March and purchased a bookshelf they had on display. I was told the display model has been sold and can pay for and place my order for mine, which would take 2-3 weeks to deliver. At the end of 3 weeks with no word from the Pinslopes store, I called and someone told me it would take another 2-3 weeks, to which I physically went to the store to enquire. Once there, apparently the manager called and was told that the order would be delivered in CPT on the Saturday and should be at the store the following week. End of that week, once more, no call and I went back to the store to be told that they had received a delivery, but not the colour I had ordered and low and behold... the display piece was STILL in the store. I then requested that they refund my payment to my card as this was the method used to purchase the undelivered good... and... they only refund via EFT and I should have it by Wednesday. Today is Wednesday and I NO funds and NO bookshelf from Decofurn. If this is not theft then I don't know what else can be defined as such. This was my first and needless to say LAST experience with this establishment... a COMPLETE disappointment. I want my funds returned to me IMMEDIATELY as this is not how one conducts business. To have me wait a MONTH for good is insanity and then, I have to further wait for my funds to be returned to me... OUTRAGEOUS!!