Damaged goods

I am so digusted at the service and quality decofurn has given me.im sitting for 2 weeks without furniture in my house because they refuse to refund or give me a new couch and to top it off the supervisor at the call centre told me they will not exchange it and when i said dont want that couch back she said ok and threw the phone down in my face.i havent heard anything eversince and i feel this people should be exposed.Dont buy a thing there cos all their furniture looks nice but breaks almost immediately or in my case was delivered damaged and the service is horrible.So julian from kenilworth centre branch there so many people out there looking for a job so i suggest u do urs properly