1 reviews | Active since Apr 2017
Customer service is like stock in store NON existent
<p>Let me begin with 2 weeks back - we where driving from secunda, mpumalanga, to buy some baskets that is on the floor at the Boksburg branch.So we took the baskets to the counter to pay for them - the lady at counter tells us they didn't have stock but in my hands i have the 2 that i want.Apparently they are for show???Ok so we dicided we will order online as we also want a tv stand and king size bed, matress, bedside pedestals and 3 esther chairs and you get "free delivery"(the stuff that we wanted was out of stock on website ,so emailed them).So we phoned last week and asked do they have stock in these items and the lady said if they dont have stock they can make these items for us in 14 days which is not a problem as we need it by 29 May 2017.So yesterday the lady said we must email them our order,so we did.Today the lady let us know there is no stock so we asked them to make it in 14 days as she said they can,but today after whatapp mesages she tells us they cant make the order as they dont know if they are going to receive a purchase order.O......and they cant give us free delivery because we didnt order online but nothing is avaliable that we want that is why we emailed them.So can someone please advice us where we can go and spend our money???</p>
Hi
Please send us an email to *** with your name & contact number as well as a list of the items you are interested in so we can see if we are able to assist you.
Thanks & Kind Regards
Decofurn
Hi
Please send us an email to *** with your name & contact number as well as a list of the items you are interested in so we can see if we are able to assist you.
Thanks & Kind Regards
Decofurn
Thank you so much for the positive feedback, we are so glad you like your furniture, enjoy it!
Thanks & Kind Regards
Decofurn
Thank you so much for the positive feedback, we are so glad you like your furniture, enjoy it!
Thanks & Kind Regards
Decofurn
