Con artists warning

<p>Hi whoever is reading this warning These people are the worst ever to deal with i bought a couch online the picture was beige in colour anyways made payment waited for a week it arrived it turned out to be grey wrong colour so I and left it in the box thinking we'll I can change it so I called them the lady tells me to take pictures send her email and state what colour is the legs so I asked her can't I go to your branch in Durban and exchange it sort it out there no she says u will have to wait for us to give the decision from Cape Town at they head office i thougt okay leme send this email 19th June so thinking about the question she asked about the legs of the couch wich I never seen still sealed in box I decided to check the description on the website what I found only colour of legs mentioned so then I realized how these people are selling they products they must be having other people with same complaints so I fill out they return online form agreeing to they terms and conditions of less 5 percent fee and administrative fee and called them a few times and the response is we busy waiting for our superiors to okay it this order online shopping was done Saturday 10th June 2017 and payment was made nedbank to nedbank accounts Monday 12th and delivery was made 16th Friday public holiday today is the 23 and I'm still waiting i thougt this was big a company and reputable I was wrong I'm sharing this with you because i really don't want for any one to go through this and my problem is only the colour of the couch see photos attached no customer service hidden agenda watch out </p> <p> </p> <p> </p>