Centurion has the worst service ?

Minnie the floor consultant was friendly, she called the warehouse to check if our order was available, and the warehouse gave us the green light to make the purchase.

After waiting in line for 30mins we finally made our purchase, we opted for the collection option and so were directed to the next building. Cool.

After waiting for another 30mins I had the shock of my life... 2 different customers who came after us were assisted before us. To my dismay I walked up to one of the employees who took our invoice, her name is Rochelle, I wanted to ask her why are we being sidelined?

She did not have a coherent answer just "we will help you" answer, nonchalantly may I add! I went up to the other guy in fury this time as they were making no sense at all. He also said "we will help you" yoh my goodness!

One of the clients who was behind me but assisted first, purchase the exact same mirror as mine but guess what??? Hers wise nicely packaged in box with foam protection. Mine? Handed to me just like that! Haibo! I had to protest to get a box, which was just given to me like that so I can box it myself ??

Time for our recliner couch now... It is broken and can't be sold ???? ?? ??? ??? ???'? ????

I have never, in my 33 years on earth, experienced such a horrid service in one sitting. Greatly disappointed. I will never buy anything from any Decofurn because of this experience.