Bad Services from DecoFurn Boksburg

<p>Dear Peter, Decofurn made me have an unpleasant Christmas. I bought coaches and a TV stand.</p> <p>the consultant Ranga advised that if I pay a portion to secure the goods and make a follow up payment thereafter it will be acceptable. I paid the amount of R11 000 on the 17.12.2016, then paid the balance on the 20.12.2016 R8 398 as the gentleman committed that he will have the stock delivered prior the 25.12.2016</p> <p>I sent the proof of payment to ********** - Johan on the 20.12.2016; he advised that he is awaiting clearance. I followed up later that day, he confirmed nothing as yet from their system. When making the follow up 2 days later the lady confirmed that the amount reflected on the 20.12.2016 later, that confused me as the manager said nothing reflected. The coaches got delivered on the 24.12.2016 with no TV stand, no courtesy from the shop manager to tell me that they are now out of stock after i secured the goods on the 17.12.2016. Johan never got back to me as he committed, no customer service, this made me to think that it is because I am a black person hence lack of sense of urgency! My TV stand only got delivered on the 11.01.2017; I will never ever buy from DecoFurn Boksburg ever again.</p> <p> </p>