BAD SERVICE FROM BABALWA

"I want to bring to your attention that Babalwa from the customer service department at Decofurn has a bad attitude and lacks communication skills when dealing with customers. She needs to be trained on how to handle complaints in a professional and courteous manner. Her behavior is unacceptable and brings the company's reputation into disrepute. Babalwa, I urge you to improve your behavior and communication skills when dealing with customers."