Bad service Decofurn Factory Shop fouways

<p>I was at decofurn yesterday 19.02.17 to purchase furniture based on a pamphlet they had released on Friday. i got there on Sunday and some of the specific things i wanted were no longer on stock i was advised it can be ordered form their local warehouse by their manager Riaan and it would take 7 days to receive these goods. i then requested to buy what they had available in stock and requested to also buy what was on display at full price as i didn't want to get charged for double delivery after the 7 day to pick up what was left, manager advised that was not possible but will place the order for me and unfortunately i would have to pay the transport truck twice.</p> <p>I then requested to pay for all good and take what they have today with their inhouse delivery guy i was told that was not possible today but they can deliver during the week, i stated that i work Monday to Friday from 8am till 5pm so can my goods be delivered after 6pm when i am home. both staff memeber and warehouse manager refused and stated that they have a life and they are humans and dont do deliveries after a certain time. as discussed in thier staff meeting if i cant be home before 4/4:30 during the week then id have to wait for the weekend or find my own transport. bot sales consults Marshall and John were VERY rude and while finalizing all payments i was told that the store has been closed and could no longer buy and cashier has cashed up. i was not going to pay for goods with out a clear indication as to when they could be delivered and when i would recieve the balance of the other goods as i was going to pay the total amount yesterday. as we seemed to be going back and forth as others consultants stated that it takes 14 days to get stock as the main warehouse is in CapeTown and that was not the information i had received from the manager when we spoke earlier (Riaan)</p> <p>I got to the shop at 12 midday and store closed at 2pm i was in the shop for 2 full hours but never got assistance, i stated that as a client who was in the shop i had the right to buy my goods and for them to be dispached as well as i was there way before closing time.</p> <p>I requested to speak to the manager i was told he was no longer available i then requested to speak to an assistance manager i was told they are NOT at work. they further more continued to switch off the lights and lock up while i was in the shop and advised that i would need to leave their store. </p> <p> </p> <p>The word Angry right now is an understatement. im beyong the word ****ED OFF. ****EN mad infact, i have NEVER IN MY LIFE RECEIVED SUCH TERRIBLE SERVICE. from the staff through out to the MANAGERS who are completely useless, so a day wasted and i still didn't get what i needed. i came there with an intension of spending more than R10 000 yesterday i came in looking for a couch, TV stand headboards and painting for my house, clearly they do not know they meaning of customer service, the store might as well SHUTDOWM!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p> </p>