Bad service at decofurn Northriding!

Oh I’m having a difficult time with deco furn assisting me with repairing my table Under Warrenty. Firstly I went last week Friday to inquire about my table getting fixed and since I bought it 4months back they said it’s still under warranty, the cashier printed the receipt for me I took it to collections to a dispatch clerk named Malcom, I left it with him and he promised when the delivery guys come deliver my couch I just bought that they would take the table, did they ? They didn’t know anything about it, Sunday I do a walk in to follow up and Malcom has lost my receipt and he then asks his manager who has to ask the branch manager who has to ask the regional manager if they will fix it under warranty or not, he then said he will give me feedback Monday, fast forward it’s Tuesday evening and nothing, now I’m whatsapping Malcom I’m being told he’s still waiting for the regional manager to advise, all this just to fix my table? If it’s even still there!!!!

But they very quick to invoice and take our monies when we buy stuff!!!