BAD SERVICE AND BAD QUALITY PRODUCTS!!

<p>We have purchased a lounge suite from Decofurn Boksburg in December 2016. We enquired about the one year guarantee and were told that should a problem occur the guarantee will be honoured.</p> <p> </p> <p>On the 3rd May 2017 an e-mail was sent to the branch manager Johan about bad quality and problems with the suite. A site inspection to assess the problems were done on the 11th May and feed back was promised by the 15th May.</p> <p>After numerous phone calls to Johan, we are still waiting for a date to have the suite collected for repairs - with which we don't agree - but they will not replace the suite.</p> <p>So people be aware of this company, they sell bad quality products and after sales service does not exist at all!!</p> <p> </p> <p> </p>