BAD SERVICE.

WORST EXPERIENCE>

I purchased an outdoor dining table and chairs, on the 14th Dec, Sales lady did not disclose that its stone and it breaks. I collected the table myself as I had a family function the following day. as soon as we get home and unbox the table, it broke. I phoned Decorfunr immediately, and they said they will put me through to dispatch manager or ask him to call me back, and he didnt. the next day I took the table back to the store, and showed them that we did not unwrap anything in the box and the tape shuttered. They said I need to send the email and the picture to ***, I did that, because I had a function that day (15th Dec) I told them whilst they're working on the case, I will purchase another table. I purchased another table. on the 16th. They said they will need to cede the footage when I collected the table as it was unwrapped and showed to me , and that I a lie, it was not showed to me. I asked them to send me the footage, and they agreed. I made a follow up, I spoke to Molelefe (store manager assistant) he said her wi expedite the case and give me feedback, I didnt get any feedback from Molefe. today the 18th Dec, I phoned and asked to speak to Molefe, whom today says we cannot take the tape back, we cannot replace the top of the table and we cannot give you any refund. I asked him for footage that shows that I saw the table before it got loaded on the bakkie, and he said I must phone the warehouse.

I need urgent assistance in getting my refund as I purchased two tables and one was given to me broken already.