Bad customer service + False promises for delivery.

I placed my order #85573 online on the 5th (Tuesday) Dec and paid with an instant EFT. By Thursday, I got a call informing me of delivery for Friday, 8th. I took the day off duty, waiting all day without anyone calling, until I eventually called the warehouse (the phone was not even answered several times), out of panic. After several attempts, my call was answered assuring me that deliveries go on until 8pm, so I need to wait some more. Time went on beyond 8pm without anyone calling. Again, the phone was never answered several times on Saturday (9th) until another lady picked up, promising an urgent follow up with the dispatch department on the same day. Least to say, I waited yet again on Saturday, to no avail. Only today ****h), someone else calls, only to verify my order (not even aware of the fact I got stood up for 2 days already with this same order) in order to prepare for delivery, which to me sounds like all the other promises for delivery were all lies. I don’t care how busy it might be there, you don’t give customers false promises. As I’m writing this, it’s now afternoon, I still have not been called to say this delivery is indeed happening today still. THIS IS VERY UNACCEPTABLE & UNPROFFESIONAL!