VL
Vimal L

1 reviews | Active since Sept 2016

27 Nov 2017, 12:27

Bad attitude to staff and client at Fourways branch

I suppose well priced furniture came at the price of poor service experience. Unfortunately I didn't have my invoice to pick up goods, went the DAY AFTER PURCHASE and the only helpful person was my salesman, named "Trust", who tried his utmost best to help me get a copy invoice for the pickup...from a very rude teller lady who wasn't willing to help and another "managerial floor lady" who was more interested in the floor display being out of line I decided to leave...All this happened with "Management" present on the 27/11/2017

0
Replies (1)
Decofurn Factory Shop
Decofurn Factory Shop's reply27 Nov 2017, 18:22
Official

Hi

Please send us an email to *** with your name, invoice number (if you have it) or the cellphone number that was used at the time of purchase so we can follow up and advise accordingly.

Thanks & Kind Regards

Decofurn