Bad attitude employee

Was the Was at the montague gardens branch Saturday to buy a headboard,description on the box and what's inside differ.went to return on Sunday morning.the black man on duty there by collection ignored me even after I called him,he was scrolling on his phone.luckily one of the other employees saw this and came to help,was in and out in no time.its employees like that man who give stores a bad name.dont ignore customers because you sitting and don't want to be disturbed