RD
Raeesa D

1 reviews | Active since Jul 2016

04 Jul 2016, 09:45

APPALLING SERVICE!!!

<p>After spending more than 2 hours at the store yesterday (due to the staffs incompetence & inability to provide a customer with full attention as they work on commission) I eventually made a payment of R 9 729 in FULL.</p> <p>This morning I get a call to say that 2 of the items which I already PAID FOR IN FULL, were reserved for someone else!</p> <p>Now I will have to at my own cost and additional loss of time, have to go back to the store to obtain a refund!</p> <p> </p>

0
Replies (4)
Decofurn Factory Shop
Decofurn Factory Shop's reply04 Jul 2016, 09:51
Official

Hi. Please advise which store you purchased from?

RD
Raeesa D's update04 Jul 2016, 09:54
Reviewer Update

Durban - Inanda Road

Decofurn Factory Shop
Decofurn Factory Shop's reply04 Jul 2016, 09:57
Official

Thank you. Please email us your name and the contact number used for the purchase so we can locate your invoice and check if we can get you the stock. Please email **********

Decofurn Factory Shop
Decofurn Factory Shop's reply04 Jul 2016, 10:10
Official

Thank you, we will investigate and come back to you.