LM
Lerato M

1 reviews | Active since Mar 2019

02 May 2025, 17:17

******* after sales service from Decofurn SA

First time purchasing from Decofurn was a disaster! Mirror ordered was delivered broken and Decofurn is unwilling to replace the item. Pictures sent to them were of the mirror literally being unboxed. Due to my unhappiness with the after sales service received from them I immediately requested that other items I ordered are returned-they hit me with charges for the initial delivery of goods (as items qualified for free delivery), courier charges for the return, PLUS handling fees for all items returned of 5-20% depending on whatever it is they feel it depends on. Rather opt for your more trusted online seller that starts with a T-they understand e-commerce. I most certainly will not be purchasing from them again.

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