ABSOLUTLEY APPALLING SERVICE AND NO FEEDBAC****!

I must say for a first time customer this is the worst service I ever received. Its been 10days of ordering and paying with no feedback from decofurn regarding my order, eventually Monique emails me to say the desk is out of stock which it did not say so on the system or I wouldn’t have ordered it. I email her other options I’m willing to take and I’ve received a read receipt but have had no reply what so ever.

I then called your offices and I hold for half an hour realising that maybe you guys are very busy. I eventually get though to a lady who I tell my story to, she asks for my order number and instead of telling me she’s transferring my call or putting me on hold, I just hear music again. I hold on realising again maybe you guys are busy. But after 20 minutes of holding the phone is engaged. I have been a very patent customer and even waited up until today to query my order but this is enough!!!. To get an answer from you guys via email or phone is like finding a needle in a haystack, and on top of that my emails get read but no response. I have been absolutely patent but your service is pathetic thus far. For a first time client I’m disappointed and I was keen on being a regular customer.

I need feedback soon!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! my order number is 45993