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Yolande H
1 reviews | Active since Oct 2018
26 Aug 2021, 09:06
Poor service & no product after 3 months!!
I ordered a bookshelf in May and still hasn't received it. I tried to call, no answer. No response to my emails or whatt's ups.
Helpful (0)
Replies (3)0
Replies (3)
Deco SA's replyOfficial
26 Aug 2021, 09:29Hi Yolande
I am so sorry for your experience. We experienced delayed import lead times. We decided to book this item into production as a custom item. Should you no longer wish to proceed we will gladly process a refund. Kindly confirm in order to proceed.
I am so sorry for your experience. We experienced delayed import lead times. We decided to book this item into production as a custom item. Should you no longer wish to proceed we will gladly process a refund. Kindly confirm in order to proceed.
Deco SA's reply26 Aug 2021, 09:29
Official
Hi Yolande
I am so sorry for your experience. We experienced delayed import lead times. We decided to book this item into production as a custom item. Should you no longer wish to proceed we will gladly process a refund. Kindly confirm in order to proceed.
I am so sorry for your experience. We experienced delayed import lead times. We decided to book this item into production as a custom item. Should you no longer wish to proceed we will gladly process a refund. Kindly confirm in order to proceed.
Deco SA's replyOfficial
26 Aug 2021, 09:54Hi Yolande
Feedback was provided via e-mail. We have responded to your e-mail previously.
Feedback was provided via e-mail. We have responded to your e-mail previously.
Deco SA's reply26 Aug 2021, 09:54
Official
Hi Yolande
Feedback was provided via e-mail. We have responded to your e-mail previously.
Feedback was provided via e-mail. We have responded to your e-mail previously.
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Yolande H's updateReviewer Update
11 Sept 2021, 09:37Still no response on refunding me. No replies to my emails or messages.
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Yolande H's update11 Sept 2021, 09:37
Reviewer Update
Still no response on refunding me. No replies to my emails or messages.