JM
Joss M

1 reviews | Active since Jan 2013

15 Nov 2021, 19:12

Waste of time

It is incomprehensible that I need to resort to these measures, this being said I actually do not care, but I need consumers to actually understand without advocating the CPA.

Decathlon is an amazing company and their options and on the floor service is great

The above being said after a whole lot of emails and no result whatsoever - I am happy to say that I would never recommend any of my friends to Decathlon.

It is never about the money, it is purely about principle. Your shoes were defective - end of story.

0
Replies (1)
Decathlon South Africa
Decathlon South Africa's reply16 Nov 2021, 13:28
Official
Hello Joss, we are very sorry that you feel this way. The shoe that you wanted is unfortunately not manufactured anymore hence the team provided the alternatives to you. We offered the two different and more expensive models as a replacement. We are very sorry that you feel this way...