1 reviews | Active since Jan 2017

08 Jun 2021, 13:13

*****, abuse; R 3,588.75 and R 484.25

Decathlon refused to process the refund of unwanted goods when these were presented to them in the STORE, IN PERSON, with the receipt presented to them. The goods were not used/fitted.

https://www.decathlon.co.za/content/3-Return_Police

They are making ********** claims that I have not placed these orders (by deleting my order history).

The are making false claims that good ordered online are not allowed for in-store returns.

https://www.decathlon.co.za/content/3-Return_Police

They took more than a month to deliver goods to me initially, when then promising a 5 day service.

They have been rude to me both in person and through delayed communication.

I will seek remedy through the courts.

ORDER HILLCJJOW - PAYMENT PROCESSED ORDER IIKZUMWND - PAYMENT PROCESSED

Renaldo Bosch ACMA, CGMA, MBA, Member of the Institute and Faculty of Actuaries

0
Replies (1)
Decathlon South Africa
Decathlon South Africa's reply08 Jun 2021, 13:35
Official
Hello Renaldo, we are very sorry about this situation. We will be in touch with you. ~va