Tracker is a ****.

Tracker is a **** ..I had a new device installed on the 28th March,it never worked I had it reinstalled in April the 1st Wednesday,but I was charged a pro rata in April and I was told the pro rata was for the few days of March which I disputed and I was told that they will not charge me for may they are apologising💔..today I wake up to a debit order notification,they debited after I was told they won't , I am so ****ed and changing my tracker ASAP.. I an so disgusted as to how much they care about money not client Satisfaction