yK
yasin K

1 reviews | Active since Jul 2012

14 Feb 2022, 09:33

INCORRECT BILLING

Kindly NOTE that this contract was cancelled sometimes in February 2021. I was charged till August 2021. In September 2021, I was invoiced and given a credit note. Based on the above, We accepted that the account was closed. In December 2021 I was charged a monthly fee of R 187.70, January 2022 admin R 60.00 and Admin for February 2022 of R 60.00, being a total R 307.70 as outstanding. Various emails were sent and such elicited no favourable response. Furthermore, i was not supposed to pay the increase in monthly fees, as my TRACKER was installed prior to 2020, which came into effect from July 2020. I contacted the Offices and was NOT treated fairly and they still insist that I must pay the tracker fees and admin fees. Also, they are very selective in their recordings, because i also told them to look into my recordings and they do not have these. I find this to be irregular and untheically. Kindly assist, pass credits/refund and also close accounts and also ensure that NO future amount are deducted from my BANK account. . Regards Y. Khan ***

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