TS
Taryn S

1 reviews | Active since Apr 2016

23 Sept 2026, 10:54

Worst service and unauthised debits

Do not use this company if you value your sanity. From the day I signed up, it has been one headache after another. Three weeks after signing up, my creditors still had not received communication from the company. When I decided that I wanted to move to another debt review company, I was then informed that I would be charged R3,500 in administration fees. I requested a breakdown of these fees, especially considering that my creditors had not received communication and I had not received the service I was expecting. They have refused to provide me with a breakdown. The entire experience has been extremely frustrating, with very little communication and no satisfactory assistance when I raised my concerns. Endless headaches from the start. Based on my experience, I would not recommend using this company.

0
Replies (3)
DebtSafe
DebtSafe's reply23 Sept 2026, 11:17
Official

Good day. 


We thank you for your review. 

Our team will look into the matter and get back to you shortly. 

Kind regards. 

TS
Taryn S's update28 Sept 2026, 14:12
Reviewer Update
To date debtsafe have debited my account for services they have not provided, refuse to give the form 17.7 to the new debt counsellor for them to take over the process, and im being handed over because since the 31st August Debtsafe have not contacted my credtiors. Do Not use this company.
DebtSafe
DebtSafe's reply29 Sept 2026, 08:47
Official

Good day.

Please note your inquiry has been handled this morning.

Kind regards.

Debtsafe.