1 reviews | Active since Jul 2019
Very Disappointed
I would like to warn fellow South Africans of a Company called Debtsafe , you might have heard their false advertising on the radio station 947. Finding myself in debt and vulnerable I entrusted my account payments in their hands. 3 years later without missing a payment to Debtsafe , most of my accounts were paid up 12 months ago and they were not aware of it until I investigated. All the funds additional that I paid they are now not able to recover for 3 months now. According to them they do not owe me a cent which is undoubtedly day light ******* as their statements change on a weekly basis and I get told by them it is incorrect.
I still have 2 accounts which should have been paid up by Debtsafe which I had to take over the payments and I have lost all the money that they stole from my account ( ****** as they have not paid it to my accounts instead they do not know where the money has gone to). I am still on ITC and my life is worse off now than it was 3 years ago as I paid Debtsafe and now I am paying my own debt. Debtsafe cannot tell me where my money has gone to and I urge everyone reading this to be careful as we are being ****med all the time by companies who promise they can help but instead ruin your life.
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
Step 1: Navigate to www.mydebtsafe.co.za
Step 2: Login with your username and password.
Step 3: Navigate to "My Relationship Manager" in the top menu bar.
Step 4: On the left select “Create” to create a query.
Step 5: Fill in the fields, click "Send".
Kind Regards,
The DebtSafe Team
Best regards,
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
Step 1: Navigate to www.mydebtsafe.co.za
Step 2: Login with your username and password.
Step 3: Navigate to "My Relationship Manager" in the top menu bar.
Step 4: On the left select “Create” to create a query.
Step 5: Fill in the fields, click "Send".
Kind Regards,
The DebtSafe Team
Best regards,
