1 reviews | Active since Mar 2017

07 Mar 2019, 14:08

very bad service if any

Good day Can someone please inform me when I will get the information I have been waiting for!! It is now months already and my patience is up.

0
Replies (1)
DebtSafe
DebtSafe's reply07 Mar 2019, 14:09
Official
Good day,
 
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
 
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
 
Step 1: Navigate to www.mydebtsafe.co.za
Step 2: Login with your username and password.
Step 3: Navigate to "My Relationship Manager" in the top menu bar.
Step 4: On the left select “Create” to create a query.
Step 5: Fill in the fields, click "Send".
 
Kind Regards,
The DebtSafe Team