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Ayanda D

1 reviews | Active since Jun 2017

17 Sept 2024, 08:16

Uniformed and unprofessional

This company doesn't understand the difference between a Sequestration and debt review. They won't even forward the query to someone who might.

If you decide to Sequestrate later they will hold your credit profile hostage and refuse to remove the under debt review flag even after your submitted court documents to them.

0
Replies (3)
DebtSafe
DebtSafe's reply17 Sept 2024, 09:16
Official
Good day. Thank you for your review. We will look into the matter and provide you with Feedback soonest. Kind regards. 
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Ayanda D's update17 Sept 2024, 11:17
Reviewer Update
An agent has called me and I'm told my documents have finally made their way to the correct department,but we will see. It's disappointing that I had to post such a negative review first. Please improve your customer relations policies.
DebtSafe
DebtSafe's reply17 Sept 2024, 12:45
Official
Good day. 

We thank you for your input in this matter. 

Your request is being worked on and you will be provided with feedback shortly.

Kind regards. 
Debtsafe Team.