AR
Amor R

1 reviews | Active since Nov 2019

15 Nov 2019, 11:52

Unhelpful

Paid money to a closed account at FNB and now when I paid of all the debt. FNB says I owe money and Debtsafe are not helping to resolve this because they are not getting money from me they don’t care

0
Replies (1)
DebtSafe
DebtSafe's reply18 Nov 2019, 09:24
Official
Good day,
 
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
 
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
 
Step *: Navigate to www.mydebtsafe.co.za
Step *: Login with your username and password.
Step *: Navigate to "My Relationship Manager" in the top menu bar.
Step *: On the left select “Create” to create a query.
Step *: Fill in the fields, click "Send".
 
Kind Regards,
The DebtSafe Team