Unhappy consumer

Hi just want to get help on the matter in 2017 I signup with debtsafe they reduce my payments.i pay monthly 1800 rand for 2 years I paid that with out even skip a payment.i cancelled my membership to pay my accounts myself in January 2019 because I can make full payments of the accounts the outstanding amounts it was just for 2 years I signup with them in May it would be my last payment just to realise that all of my accounts it's not paid in full and I didn't have alot of accounts .when I cancelled my accounts they didn't even say which accounts I still need to pay. The reason I send in this complaint is because I feel I was roped because they took all of my money not for the right stuff ,one of my accounts blacklist me because I didn't pay them .I just need them to pay my accounts and send my clearance letter that I can start over again PLEASE HULP ME....