LH
Linda H

1 reviews | Active since Apr 2011

07 Jul 2017, 10:10

Unfair listing on Credit Bureaus

<p>I have app**** for debt review at Debtsafe, but never went through with it. I did not even made one payment and I am not even registered as a client on their database, yet thet put me as under debt review on the credit bureaus and now I cannot borrow money to buy a vehicle. This was alredy in 2015!! They refuse to remove this from the credit bureaus.</p> <p> </p> <p>I urgently request attention to this matter to solve it ASAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (1)
DebtSafe
DebtSafe's reply12 Jul 2017, 10:50
Official

 

I refer to our telephonic conversation and we report the following.

 

We received your signed application form on the 19th of August 2015.

 

On the 25th of August 2015 you have been contacted by your Relationship Manager for a telephonic consultation.

 

It was clearly explained to you in the beginning of the process that if you do not want to continue you need to notify us before the 4th of September 2015.

 

If you cancel the debt review after you have been declared over-indebted (form 17.2 has been issued), the debt review flag/listing will not be removed from your name, you will remain listed under debt review until you can prove that you are no longer over indebted.

 

You confirmed that all your debt has been settled. Please send us all the paid up letters for the creditors that we had listed under debt review in order for us to issue the Clearance Certificate.

 

The debt review flag will then be removed and your name will be cleared.

 

I trust you will find the above in order.

 

Kind regards

Heidi Bekker

Quality Assurance & Compliance Officer