RL
Renata L

1 reviews | Active since Jul 2019

18 Jul 2019, 18:10

The worse EVER... 3 years later and highly frustated

This company messed up my life really.... in 2017 i saw their company on instagram and decided why not,let me start my year a fresh, , they have since requested R1500 for service or is it admin which ever . but they have done nothing my debt went into arreas and because of them interest was added i then decided to pat off my own loans which i did in less than a year i just had to remain focused , but these asses put me under debt review i have no debt no loans but now because of them i cant do anything. When i phone Nicole is no where to be found nor is granny. This is frastrating i want my name cleared.....

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Replies (1)
DebtSafe
DebtSafe's reply20 Jul 2019, 10:42
Official
Good day,
 
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
 
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
 
Step 1: Navigate to www.mydebtsafe.co.za
Step 2: Login with your username and password.
Step 3: Navigate to "My Relationship Manager" in the top menu bar.
Step 4: On the left select “Create” to create a query.
Step 5: Fill in the fields, click "Send".
 
Kind Regards,
The DebtSafe Team